Accountancy
122
Agriculture, Fishing
2
Finance, Insurance
121
Call Centres
0
Catering & Hospitality
76
Construction, Property
115
Customer services
69
Defence/Armed Forces
56
Education
1
Electronics
75
Engineering, Manufacturing 106
Graduate, Trainees
68
Healthcare & Nursing
90
Human resources
66
IT & Internet
402
Legal
59
Management consultancy 56
Marketing, Advertising, PR 75
Media, Creative
6
Non-profit, Charities
1
Public sector & Services
8
Recruitment sales
85
Retail, Wholesale
65
Restaurant & Food Service 6
Sales
129
Science
16
Secretarial, Administration 24
Security
0
Senior appointments
7
Telecommunications
5
Transport, Logistics
5
Travel, Leisure, Tourism
25
Other
73
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
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Section: IT & Internet Vacancy 472 |
| Post:Technical Customer Service Co-ordinator - East Sus
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Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Kingston
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| The announcement text: |
Technical Customer Service Co-ordinator - East Sussex - £22k
Our client in the East Sussex area is looking for a Technical Customer Service Co-ordinator. must have strong knowledge and experience with SAP, Lotus Notes, Microsoft Office, will have IT skills and a technical qualification to HNC*HND or equivalent. Will have experience in a strong customer service environment and should have a good telephone manner and communication skills. Responsibilities will include: To respond promptly and professionally to telephone and email enquiries from customers, agents and distributors taking action, or passing on to the appropriate member of the Customer Service team for action. To ensure that all enquiries*service jobs are logged on the appropriate IT system and that they are progressed, completed and invoiced (if appropriate) within the agreed target timescales. To co-ordinate the UK repair and service activity to ensure that repairs and service calls are completed and invoiced (if appropriate) within the agreed target timescale. To monitor customer satisfaction levels and the departmental performance through analysis of response times and seeking feedback from customers on their experience of our clients Customer Service Centre against departmental targets. To provide administrative support to the Customer Service Manager, eg. analysis and production of reports on departmental performance against targets. To take part in customer service improvement initiatives as required by the Customer Service Manager. To undertake special project work as agreed with the Customer Service Centre Manager, as required.
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| Contact information |
| Employer: |
|
| Email: |
1133@jobincoventry.informnow.com
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| Phone: |
0115 840 7597
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Publication date: 2009-03-23 04:34:59
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